24/7 Clover POS Support

Premium 24/7 Clover POS Support – Never Repeat Your Story Again

Two Dedicated Reps • Text-First Support • Remote Access Fixes

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24/7Always Available
<5 minAvg. Response Time
85%Fixed Remotely
2Dedicated Reps
Support Library

50+ Clover POS Support Guides & Troubleshooting Articles

Expert step-by-step guides for every Clover issue. Find your answer in minutes — or call us at (888) 473-0780 for live help.

🔧 Troubleshooting & Fixes

Clover Screen Frozen or Unresponsive — How to Fix It Clover Printer Not Printing — Complete Troubleshooting Guide Clover Device Won't Turn On — Power & Boot Troubleshooting Clover Wi-Fi Connection Problems — Diagnosis & Fixes Clover Cash Drawer Not Opening — Troubleshooting Guide Clover Chip (EMV) Card Reader Not Working — Fixes Clover Flex Battery & Charging Issues Clover Network Error During Payment — Fix Clover Offline Mode — Processing Payments Without Internet Payment Declined on Clover — Understanding Decline Codes Clover POS Error Codes — Complete Reference Guide Duplicate Transactions — How to Identify & Reverse

📋 Setup & Configuration Guides

Setting Up the Clover Station Duo Setting Up the Clover Mini Setting Up Clover Go — Mobile Card Reader New Merchant Setup Guide — Getting Started Setting Up the Customer-Facing Display Setting Up the Kitchen Display System (KDS) Using a Barcode Scanner with Clover POS Setting Up Employees — Roles, PINs & Permissions Apple Pay, Google Pay & Contactless Setup Setting Up Online Ordering with Clover Setting Up Tax Rates on Clover Setting Up & Applying Discounts Setting Up a Loyalty Program Enabling Credit Card Surcharging Updating Clover POS Software & Apps Installing Apps from the Clover App Market

💼 Daily Operations & Management

How to Process a Refund or Void Batch Settlement — How to Close Your Batch End-of-Day Closing Procedures Running Sales Reports Inventory Management — Adding & Editing Items Setting Up Low Stock Alerts Processing Split Payments Tip Adjustment — Adding Tips After Transaction Managing Open Tabs & Tables Selling & Redeeming Gift Cards Customizing Your Clover Receipt Reprinting or Resending a Receipt Tracking Employee Hours with Time Clock Using the Virtual Terminal for Manual Entry Managing Multiple Locations Integrating Clover with QuickBooks

🔒 Account & Security

Resetting Admin Password or Employee PIN Security Best Practices for Merchants Clover Fees Explained — What You're Paying For Merchant Account Holds & Fund Freezes Responding to Chargebacks — Step-by-Step

🤖 Can't Find Your Answer?

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FAQ

Frequently Asked Questions About Clover POS Support

Get answers to common questions about our dedicated Clover support service.

Our support includes two dedicated representatives who know your business and system history, 24/7 phone and text support, remote access troubleshooting, and a text-first approach so you never have to repeat your story. Plans start at $49/month. View our pricing plans →
You can reach POS Brokers 24/7 Clover support at (888) 473-0780. We also offer text-first support so you can message us anytime. See all contact options →
Unlike generic call centers, POS Brokers assigns you two dedicated support reps who learn your system, remember your history, and resolve issues faster. Our text-first approach and remote access capabilities mean most issues are resolved in under 15 minutes. Learn more about our approach →
Absolutely. Whether your Clover screen is frozen, your printer isn't working, or your system is offline, our dedicated reps can diagnose and fix most issues remotely. Call us at (888) 473-0780 or visit our support page for troubleshooting steps.
Plans start at $49/month for the Starter plan (1-2 locations), $89/month for Growth (3-10 locations), and $149/month for Enterprise (10+ locations). Annual billing saves you 10%. View detailed pricing →
Text-first support means you can reach your dedicated reps via text message anytime. Send a photo of an error, describe your issue, and get a response without waiting on hold. Your full conversation history is preserved so you never repeat yourself. Learn more about our support →
Yes! Our remote access capability lets us see your Clover screen and fix issues in real-time. Over 85% of issues are resolved remotely within 15 minutes without any need for on-site visits.
With two dedicated reps assigned to your account, they know your business, your equipment, and your history. When you call or text, they already know your setup — no more explaining your situation from scratch every time.
Try holding the power button for 10 seconds to force a restart. If the issue persists, call POS Brokers at (888) 473-0780 — our team can remotely diagnose and fix frozen screen issues. Visit our support page for more troubleshooting tips →
Clover offline issues are usually caused by Wi-Fi/network problems, Ethernet disconnections, or system glitches. Check your internet connection first. If your Clover is still offline, our support team can diagnose the issue remotely. Call (888) 473-0780.
Check that the printer is powered on, connected via USB or Bluetooth, and has paper loaded. Try restarting both the printer and Clover device. If it still won't print, contact POS Brokers at (888) 473-0780 for remote troubleshooting. More troubleshooting guides →
Yes! Our Growth plan ($89/mo) supports 3-10 locations with priority escalation, and our Enterprise plan ($149/mo) is designed for 10+ locations with a dedicated team, account manager, custom SLAs, and quarterly reviews. Compare plans →
No. POS Brokers (JCIG LLC) is an independent provider of Clover POS support services. We are not affiliated with, owned by, or operated by Clover Network, Inc. or Fiserv. The Clover name and logo are trademarks of Clover Network, Inc. Learn more about us →
Our average response time is under 5 minutes. Since you have two dedicated reps, at least one is always available. Text messages are typically answered within minutes, and phone calls are answered live 24/7.
Contact us for a free consultation where we'll assess your current setup and show you exactly how our dedicated support model works. Call (888) 473-0780 or fill out a quote request.
That's why you get TWO dedicated reps. If one is unavailable, your second rep steps in seamlessly — they both know your system and history. For Enterprise clients, you have an entire dedicated team.
Switching is easy. Sign up for a plan, and we'll onboard you within 24 hours. We'll learn your system, document your setup, and your dedicated reps will be ready to help immediately. No downtime during the transition.
Yes. Our support covers Clover software, third-party app integrations, payment processing issues, inventory management, employee permissions, reporting, and more. If it runs on Clover, we support it. See what's included →
For a single-location restaurant, our Starter plan at $49/month is perfect. You get two dedicated reps, 24/7 phone and text support, remote access fixes, and the "never repeat your story" experience. Use our savings calculator to see how much you'll save.
POS emergencies don't follow business hours. A frozen screen during dinner rush or a printer failure on a busy Saturday can cost hundreds in lost revenue. 24/7 support means help is always available when you need it most.
Absolutely. Our clients report an average 80% reduction in downtime. With remote access, most issues are fixed in under 15 minutes. Our dedicated reps also proactively monitor for potential issues.
Call us 24/7 at (888) 473-0780, text your dedicated rep directly, or fill out a quote request form on our website at kloversupport.com. We also offer live chat support through our website.

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